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Summer Tubing Staff-Zion Adventure Company

Submitted by zionadventures on Fri, 12/02/2011 - 16:59

Summer Tubing Staff

The Tubing Staff are an essential part of our summer team. As the primary tubing outfitters in Springdale, our tubing team helps visitors make informed decisions about floating the 2-hour run down the Virgin River, educating and empowering them in preparation for safe and fun tubing experiences. Spending most of their time outdoors, tubing staff must love being on their feet as they orient tubers, drive the tubing shuttle, and organize, clean, and distribute up to 150 tubes each day.

Responsibilities
• Facilitating meaningful, helpful, intelligent, and pleasant conversations with customers

• Outfitting customers with their Tubing needs

• Giving customers pre-launch logistics and safety briefings

• Making pick-up runs with a van and trailer to return customers and tubes to our store at the conclusion of their tubing event

• Solving problems with grace and efficiency

• Running the cash register

• Managing Tubing Reservations

• Cleaning and repairing Tubing equipment

• Managing inventory

• Answering the phone

• Offering expertise on local recreation opportunities and logistics

• Building a knowledge base of the roads, hikes, canyons, and hidden secrets of Zion National Park and the surrounding area on personal time

We hire intelligent people who can solve problems quickly. We look for genuinely friendly people who represent themselves and our business well, and treat our customers with great care and attention. If you are outgoing, a fast-learner, and willing to work hard for a team with a lofty goal in mind, we want to meet you. We can teach you many skills, but you must come to us with excitement for learning, passion for service and a readiness to absorb new skills and knowledge.

This position requires a high level of responsibility and accountability. We strive to ensure all interactions with our customers are positive, fulfilling, and inspiring. We operate in a professional manner and we expect those working in our shop to do so as well.

We train people for this position, but we expect them to learn quickly. This is a fast-paced business and can be demanding. Those who can demonstrate the ability to work well independently, under pressure, communicate well via phone and email, remember many important details, and remain organized will succeed in this position.

Requirements
• A passion for service

• Ability to work May 16 through September 6

• At least 21 years of age (vehicle insurance regulation)

• Comfortable with computers as productivity tools. ZAC works with Macintosh computers; some familiarity with Macintosh is helpful.

• Full- and Part-time positions available 16 hours per week and up

Compensation:
• Training begins at $10.50 per hour, then eligible for performance-based raises

Desired Knowledge and Skills:
• A willingness to learn and teach

• Strong spoken communication skills

• An outstanding work ethic

• An ability to work well in a team-oriented environment

• A commitment to serving others

• Attention to detail