US Green Building Council internship

Education Review Associate http://www.usgbc.org/DisplayPage.aspx?CMSPageID=63&#edrevassoc

The United States Green Building Council is currently seeking a highly organized and customer service focused individual to support the development, delivery and promotion of green building quality educational offerings to industry professionals.

The primary areas of concentration for the Education Review Associate will be administrative, logistical support of the education review system, customer service, quality control, marketing, data and website management; complete special projects supporting USGBC's mission of market transformation; and performing special projects as needed.

Specific Responsibilities Include providing administrative and logistical support of:

PROVIDER ACCOUNTS
Provide general customer service support (potential & new)
Liaise and communicate with customer service
Monitor provider marketing to ensure accuracy
COURSE REVIEWS
Assign course reviews and manage reviewers (non-portfolio)
Process approved courses (non-portfolio)
Monitor reviewer effectiveness (QC) and report common trends (quarterly)
Coordinate and support reviewer trainings and meetings
Serve as point of contact for reviewers
AUDITS
Assist with identification and processing of audits
OUTREACH & RELATIONSHIPS
Monitor media related to Education Providers/Review etc (google alerts) to identify social media outlets
Coordinate education provider workshops at Greenbuild
Update information and resources (web/documents) as needed
Ensure correct posting of reviewed information in course catalog
COMMITTEES & WORKING GROUPS
Take & distribute meeting notes as needed
IT & BUSINESS
Coordinate routine IT issues for team related to online review system and/or posting to catalog

Related Organizational Goals and Objectives:
Establish excellence in green building education review system to support all LEED Professionals
Sustain excellence of education review system through ongoing quality assurance
Advance relationships with education stakeholders

Education & Training Requirements/Preferences:
Bachelor's Degree preferred in education, marketing or green building related field
LEED Green Associate

Experience Requirements:
Entry-level position
Minimum of 1 years professional office experience or equivalent

Other Required Skills and Qualifications:
Bachelors degree required
Self-motivated, team player
Attention to detail
Ability to handle multiple tasks
Excellent communication, organizational, and computer skills (MS Office, data entry, database query and report writing)
Comfort working with IT systems
Commitment to USGBC Mission
Application Instructions
Please forward résumé and letter of interest with salary requirements and title of position applying for to jobs(at)usgbc.org or fax to 202-478-5046 attn: Human Resources.

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